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Getting Started

8

Account Creation
Account Creation (Physician)
Subscription Benefits
Adding a Profile Photo
Changing Your Display Name
Supported Image Format
Supported Web Browsers
The Dashboard (Patient)

General

3

Privacy Policy
Terms of Service
HIPAA Compliance Statement

Managing Your Account

8

Changing Your Phone Number
Changing Your Password
Changing Your Email Address
Changing Your Billing Address
Verifying your Email or Phone Number
Cancel Automatic Payment Renewal
Subscribe to mymedicalimages
DICOM Receive Settings

Managing Your DICOM Images

23

Fulfilling Image Requests
Using an Exam Room
Accessing your Share History
Accessing Images That Have Been Shared To You
Creating a Folder for a Family Member
Adding Studies to a Family Member’s Folder
Deleting Your Images
Downloading All Reports or Attachments of a Study
Downloading Images
Downloading Individual Reports or Attachments
How to View Your Images
Joining An Exam Room
QR Share
Removing Studies From a Family Member Folder
Requesting A Second Opinion
Requesting Images
Revoking Access to Images You Have Shared
Sharing Your Images
Tagging Your Images
Uploading Images Using A Provider’s Webpage Uploader
Uploading DICOM Images
Using the Search Tool
Viewing Image Information

Using the DICOM Viewer

5

View Attachments
Changing the Layout of the Images in the Viewer
Advancing the Slide
Adding Attachments
Functions in the DICOM Viewer

Physician Features

16

The Dashboard (Facility)
The Dashboard (Physician)
Accessing your Share History (Physician)
Adding Studies to a Case Folder
API and Embed Upload
Updating Your Physician Profile
Creating a Case Folder
Creating a Study
Creating an Exam Room
Facility Dashboard
Managing Your Exam Rooms
NPI Number
Removing Studies From a Case Folder
Requesting Consults
Send to Patient
Webpage Uploader and Upload Buttons

Support

4

Support
Images Not Loading
Submitting An OOPS Image
Troubleshooting your Upload

Appendix

1

Common Terms

Terms of Service

A copy of our terms of service can be found at https://mymedicalimages.com/terms-of-service/

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Updated on March 2, 2021

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